CONDITIONS AND STIPULATIONS OF THE SHIPPING SERVICE LINGODOCS LLC (USMEX EXPRESS)

DEFINITIONS:

In this document, the words we, our and us refer to our company LingoDocs LLC

(USMEX Express), our Independent Agencies or Distributors, our Parcel, Shipping, and Package

Transportation providers to Mexico, their or our employees. and its agents and representatives.

AGREEMENT ON CONDITIONS AND STIPULATIONS:

By giving us your package for delivery, you are

accepting all the conditions and stipulations indicated here

RESPONSIBILITY FOR PACKAGING AND COMPLETING THE SHIPPING INVOICE, INVENTORY OR

PACKAGING GUIDE:

As a signatory of the Shipping Invoice, Inventory, you will always be primarily

responsible for all delivery costs as well as any costs that we may incur either for returning your

shipment to you or for storing your package pending delivery.

LIMITATIONS ON OUR CIVIL LIABILITY AND OBLIGATIONS THAT WE DO NOT ASSUME:

Our liability in

connection with your shipment is limited to the lesser of your actual damages and up to the amount

of $100.00 USD total loss. This DOES NOT INCLUDE the cost of shipping within US and Mexico. An

Optional Additional Insurance of 10% can be purchased for Shipments to Mexico, Additional 15%

insurance for shipments to Guatemala, Honduras and EL Salvador. Additional insurance 7% Shipping

within USA; A maximum amount to declare of $1,000 with a 20% deductible. If optional insurance is

paid, they must be new items, have invoices or receipts, In addition, it will be verified that the

declared content is the exact content of your box. If there is an incident, it covers total loss 80% of

the declared value covered by the invoices or receipts of the items. Partial loss will be evaluated with

the corresponding tests. By not contracting optional USMEX EXPRESS insurance, it covers $100.00

insurance in case of total loss. Freight or shipping costs are not refundable under any circumstances.

WE ARE NOT RESPONSIBLE:

-For acts or omissions on your part including but not limited to clumsy and insufficient packaging, securing, marking, or a situation where you give us an Insufficient or wrong address; or by acts or omissions of any other with an interest in the package

-If you or the recipient violate any of the terms of our agreement

-For loss or damage to shipments of prohibited items

-For loss or damage to shipments of items of extraordinary value; including, but not limited to, shipments containing works of art, jewelry, furs, precious metals or negotiable documents;

-For loss or damage to shipments containing glass

-For loss, damage, or delay caused by events over which we cannot control; including, but not limited to causes of force majeure, risks, accidents or aerial eventualities, weather conditions, acts of public enemies, war, strikes, civil commotions, or acts of public authorities with real or apparent authority.

-Address incorrectly provided

-Bad packaging of your package and without the necessary protection

-When the packages are directed to the agencies, they have 5 business days to be collected.

If they do not arrive within that time, the package will be returned and there will be an additional cost for resending.

EXCLUSIONS OF LIABILITY

The parties agree that the service provider: Will not be responsible for loss, damage, misdelivery or

non-delivery, or delayed delivery of SHIPMENT, caused by:

-Unforeseen events or case of force majeure or other cause beyond control

-By acts or provisions of any authority

-Incorrect or incomplete information about the address of the Recipient

-Electrical or magnetic damage, deletion or other damage to electronic images, photographs

or recordings of any kind

-The Consumer uses insufficient or inadequate packaging

TO FORM A CLAIM: Any damage claim must be documented in writing within the first 24 hours after

any total loss of your shipment or package. Proof of value must be provided for each item within 48

hours of the day such documentation was provided. Otherwise your claim will not be valid. We

reserve the right to accept or reject proof of value documentation if we detect fraud. All insurance

coverage applies only to total loss occurring inside and outside the US. The declared value does not

constitute liability insurance for the charge. nor do we provide it. In any case; We are not

responsible for any damage, whether direct, incidental, special, or consequential, that exceeds the

declared value of a shipment. whether LingoDocs LLC (USMEX Express), our Independent

Agencies/Distributors, our Parcel, Shipping, and Package Transportation providers to Mexico, their

or our employees and their agents and representatives have had knowledge - or not - that such

damage could occur, including but not limited to loss of income or profits.

Also, mention that if there is an incident due to partial loss, it is important to send all the

corresponding evidence. In addition, it is important to have reported a specific detail of the content

and comply with all the requirements requested by our company to make the process valid.

We send all requirements in writing to follow the corresponding process, they must be sent

complete, otherwise your claim will not be valid.

DELIVERY TO RESIDENTIAL LOCATIONS: Shipments sent to residential locations may be delivered

without first obtaining the recipient's signature.

RIGHT TO INSPECT: All packages and their contents may be inspected at any time and may be

rejected.

IMPORTANT:

All packages will be put through an X-ray scanner to verify that the rules of not sending

prohibited items are met. When something improper and illegal is detected, the package will be

confiscated and there will be no refund for shipping costs or insurance payment. In addition, the

corresponding authorities will be notified.

RIGHT OF REJECTION: We reserve the right to refuse a shipment when such shipment is prohibited

by law or by any international treaty or if the shipment violates any of our conditions and

stipulations.